Privacy Policy

Last updated: June 2026

1. Who We Are

CLEAR FLOW DRAINAGE & CIVIL ENGINEERING LTD (company number 16855568), registered at St Georges Avenue, Blackburn, BB2 4DH. We are the data controller for information collected through this website.

2. What Information We Collect

We collect information you provide directly when you use our contact forms, including:

• Your name
• Phone number
• Email address
• Location or postcode
• Details of your drainage or engineering enquiry
• Company name where provided

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or callback request
• Provide quotations for drainage and civil engineering services
• Contact you regarding your enquiry

We do not use your information for marketing without your explicit consent.

4. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. Your enquiry details are received by our team directly and processed only for the purpose of responding to your request.

5. How Long We Keep Your Information

We retain enquiry information for a reasonable period to allow us to respond and follow up. If you would like your information removed, please contact us directly.

6. Your Rights

Under UK GDPR you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information

To exercise any of these rights, please contact us at info@clearflow-drainage.com.

7. Cookies

Please see our Cookie Information page for details of how we use cookies on this website.

8. Contact

If you have any questions about this privacy policy, please contact us at info@clearflow-drainage.com or call 01254 492 395.